Skip to main content
Logo

Support Center

Submit a request

What can we help you with?

  1. Metronet Support
  2. TELEVISION

TELEVISION

METRONET TV NOW APP

  • What is the Metronet TV Now app?
  • How do I download and login to the Metronet TV Now app?
  • Metronet TV Now App Features

TiVo®

  • TiVo Open Source
  • TiVo User Guide
  • How to Use My TiVo® Voice Search
  • What is TiVo® OnePass?
  • What is TiVo® Smartbar®?
  • What is TiVo® QuickMode®?
See all 15 articles

CHANNEL INFORMATION

  • Sun outages - what are they and what do they cause?
  • Marquee Sports Network - Television Home of the Chicago Cubs!

PARENTAL CONTROLS

  • What should I do when my parental controls are locked? (incorrect pin put in too many times)
  • How do I block adult content from my TV?

TV EVERYWHERE

  • Does TV Everywhere count against my mobile data plan?
  • What can I watch with TV Everywhere?
  • How do I use TV Everywhere?
  • How do I sign up for TV Everywhere?
  • What shows can I watch on TV Everywhere?
  • How is TV Everywhere different from other streaming services?
See all 7 articles

MANAGING MY TV REMOTE

  • Where can I see more information about my on-screen guide?
  • How do I program my TV remote?
  • How do I set my favorite channels?

MANAGING MY DVR

  • How do I program my DVR?
  • How do I set my DVR when I'm not home?
  • How do I check available space on my DVR?
  • How do I extend the scheduled recording time of my show?
  • How do I schedule a single recording by channel, date, and time (manually)?

Can't find what you're looking for?

Let us help you!

Submit a request
©Metronet 2023