WHOLEHOME WIFI POWERED BY EERO
- eero Mobile App
- How to reset eero
- The Different States of an Eero LED
- How do auto-updates keep my eero network safe?
- How do I connect devices to the eero network?
- Can multiple people manage an eero network?
MISCELLANEOUS
- Customer Notifications by Text FAQ
- How to Transfer Metronet Tech Home To NRTC
- Metronet Customer Tools and Resources
- Referral Rewards Program
- Power Cycle to Restore Services
- Email Settings and Server Information
CUSTOMER PORTAL
BILLING
- What can I expect on my first bill?
- Affordable Connectivity Program (ACP)
- What is Tech Assure?
- Understanding Your Metronet Invoice
- Does Metronet have data caps?
- I'm moving. What do I need to do to transfer my Metronet services?
WHY FIBER OPTICS?
SERVICE RELATED ISSUES
RESIDENTIAL VACATION SUSPENSION AND RESTORATION
- How long does it take for service suspension or restoration to go into effect?
- What happens if I restore my services from vacation mode in the middle of a month?
- What is the minimum time I can be on vacation suspension and restoration?
- How long can my services be on vacation suspension and restoration?
- What happens to my bill when I’m on vacation suspension and restoration?
- Can I suspend my Metronet services if I’m going on an extended vacation?