In addition to the existing account management features, such as online access to invoices, auto-bill pay, and the recently added ability to modify services and schedule a technician visit, now you can also suspend and resume services at the click of a button. Have an upcoming vacation planned? Simply login to your customer portal at www.metronet.com/portal, click on Manage Vacation Services under the My Services tab and tell us when to pause and restart your services.
If you have any questions, there are a number of ways to connect with a Metronet Customer Care associate.
- Email us at firstname.lastname@example.org.
- Chat with us by clicking the green chat bubble in the bottom right-hand corner of this page.
- Message us on Facebook or Twitter.
- Give us a call us at (877) 407-3224.
Enjoy your enhanced myMetroNet customer portal and thank you for choosing MetroNet.