Our Technology Service Fee is a mandatory flat fee covering any service call, broken set-top boxes, router, or any other Metronet owned equipment. If it's our equipment or our wiring, inside or outside your home, we'll fix it or replace it at no cost to you. Likewise, you will never be charged if a technician has to visit your home for any reason.
Articles in this section
- What can I expect on my first bill?
- Understanding Your Metronet Invoice
- Metronet will buy out your current contract with another provider!
- Does Metronet have data caps?
- I'm moving. What do I need to do to transfer my Metronet services?
- What is the Technology Service Fee?
- Cancel Service
- Why does my television pricing fluctuate?
- Why can't I access my bill online?