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• Why is my metronet fiber optic line/cable laying on top of the ground?

  On occasion, Metronet runs temporary lines duri...

• What is WholeHome WiFi?

  WholeHome WiFi takes your internet connection t...

• How do I connect a device to my Wi-Fi?

  Check out this brief, educational video about c...

• I'm not getting the internet speeds for which I signed up. What should I do?

  For accurate results, you must connect directly...

• What is streaming video?

  Streaming video is any video content delivered ...

• Where can I see more information about my on-screen guide?

  Click HERE to see more information about your o...

• How do I program my TV remote?

  Please find instructions for your remote from t...

• Why are fiber optics better?

  What Makes 100% Fiber So Special?The Answer is ...

• What can I expect on my first bill?

  Your first bill will be prorated. Like other te...